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Water & sewer utility rates to increase July 1

Please be aware that there will be a utility rate increase effective July 1. The City and Borough of Juneau Assembly, in August of 2019 (Ord. 2019-31 & 2019-44), approved increases to both the water and sewer utility rates. The 2% rate increase will go into effect July 1. Find the new rates on the CBJ Utilities Division’s Current Utility…
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Water shutoff for line repairs on Concrete Way

This morning a water line break was identified on Concrete Way in Lemon Creek. Water service has been shut off along the street in order to make repairs, which are now underway. Water service will resume once the line has been repaired and flushed and water quality checks performed. The shutoff affects a number of businesses on Concrete Way, and…
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Cold weather is approaching — take these steps to keep pipes from freezing

With freezing temperatures forecast in the coming days, now is a critical time to take important preventive steps to keep your water pipes from freezing. Water pipes that are not properly insulated or maintained are at risk of freezing and/or bursting—an event that could leave you without running water as well as cause flooding and damage to your home or…
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Water shut-off in Mountainside Estates neighborhood rescheduled for December 7

Water service in the Mountainside Estates neighborhood will be shut off from 9 a.m. to 4 p.m. on Thursday, December 7, while the City and Borough of Juneau Utilities Division conducts maintenance on the water system. The shutoff will affect all customers on Craig Street, Abby Way, and above. Please check your residence for a notification letter if you live…
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North Douglas water shutoff scheduled for October 26

The CBJ North Douglas water main will be shut off from 9 a.m. to 5 p.m. on Thursday, October 26 while a leak is repaired. The shutoff will affect all customers north of 8100 North Douglas Highway. Customers are advised to take proper precautions (as noted in most owner manuals) to prevent damage to their appliances and/or water heating systems.…
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Cold weather is here — take these steps to keep pipes from freezing

Cold weather came quickly this year with freezing temperatures forecast in the coming days. Remember that now is a critical time to take important preventive steps to keep your water pipes from freezing. Water pipes that are not properly insulated or maintained are at risk of freezing and/or bursting—an event that could leave you without running water as well as…
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