New parking system tools go into use this week, allowing JPD Community Service Officers to save time enforcing parking rules and Juneau drivers to more easily pay and appeal citations. These tools are part of major 2024 improvements to bring CBJ parking systems up to date—improving efficiency, saving resources, and making parking easier for Juneau drivers.
Starting this week, Juneau drivers will be able to pay or contest parking citations online at juneau.citationportal.com. Can’t find your paper citation slip? You can look up your citation with a license plate number or VIN. Pay online with a credit or debit card.
You can also continue to pay or contest citations in person at City Hall (155 Heritage Way). Pay in person with cash or check at the first floor Cash Office and contest at the second floor Manager’s Office. Please note that payments will no longer be received or processed at the JPD building.
Meanwhile, Community Service Officers have begun issuing printed parking citations—a major time saver over writing each citation by hand—and will now check plates in the downtown parking zone electronically, allowing JPD to more effectively enforce the parking regulations that have been in effect since 2010.
As a reminder, on-street parking within the downtown parking zone is limited to a total of two hours per day for all vehicles except those with ADA tags. Time limits are enforced from 8 a.m. to 5 p.m. Monday through Friday (excluding holidays). If you need a refresher on downtown parking rules, visit the CBJ Parking page.
For more information about 2024 upgrades, visit the Parking Improvements project page.
For questions, please contact CBJ Parks & Recreation at parks.rec@juneau.gov or (907) 586-5226 ext. 2.
Updated May 30 at 4:23 p.m.