City and Borough of Juneau (CBJ) Utility Billing is applying sales tax exemptions passed in the October 2025 municipal election to CBJ’s December 2025 utility billing period. Residential, non-commercial customers of CBJ water and wastewater will not be charged sales tax starting this December. Residential, non-commercial customers with a current senior sales tax exemption will also receive a 100% sales tax exemption.
CBJ Utility Billing staff are clarifying which accounts are residential and non-commercial. Customers who believe their December billing is incorrect at time of receipt should contact CBJ Utility Billing by emailing CBJ.Utility@juneau.gov.
Customers who believe they are incorrectly designated as commercial may need to apply for a sales tax exemption card to affirm residential and non-commercial status. Visit juneau.org/finance/sales-tax for more information about Proposition 2 implementation.
For questions, contact CBJ Utility Billing at CBJ.Utility@juneau.gov or 1 (907) 586-0898.