Utilities News

The City & Borough of Juneau is receiving a high volume of calls from utility customers who have not received their most recent bills in the mail yet. Please know that these bills were mailed out on November 27 via the U.S. Postal Service. Any concerns from customers about why their bill has not been delivered yet should be directed…

Beginning this week, the City and Borough of Juneau Water Utility will begin flushing the water distribution system. Work is scheduled to begin downtown, working north to the hospital, crossing over to Douglas, then on to the Lemon Creek area, proceeding to the Valley, and then on out to the Tee Harbor area. This work will continue over the next…

Please be aware that utility rates increased effective July 1. The City and Borough of Juneau Assembly, in August of 2019 (Ord. 2019-31 & 2019-44), approved increases to both the water and sewer utility rates. The 2% rate increase will go into effect July 1. Find the new rates on the CBJ Utilities Division’s Current Utility Rates page at juneau.org/engineering-public-works/utilities-division/rates-flat.…

Please be aware that there will be a utility rate increase effective July 1. The City and Borough of Juneau Assembly, in August of 2019 (Ord. 2019-31 & 2019-44), approved increases to both the water and sewer utility rates. The 2% rate increase will go into effect July 1. Find the new rates on the CBJ Utilities Division’s Current Utility…

Today, Tuesday, February 13, the CBJ Wastewater Utility received reports of an unfamiliar substance passing through the sewer system. Upon investigation, the utility confirmed large amounts of a foam-like substance at the Mendenhall Wastewater Treatment Plant. CBJ is now working to identify the source of the discharge. Anyone discharging prohibited materials to our sewer system should halt immediately. Prohibited substances…

The City and Borough of Juneau Streets Maintenance Division is asking residents to provide assistance with clearing drains on or near their property. With the amount of snow that has fallen, and the forecast for significant additional precipitation and rising temperatures, there is an increase in the risk of flooding due to blocked drains. Any assistance that can be provided…