Utilities News

With record cold temperatures in Juneau, many residents are taking measures to prevent their pipes from freezing by continuously running water from their home taps. While this is an important precautionary measure, if not done correctly, it can have unintended consequences and even overtax the CBJ water supply. Accordingly, the City and Borough of Juneau (CBJ) Utilities Division is asking…

With the cold setting in, CBJ Utilities division shares how to defrost any frozen pipes you might have.  Locate the frozen section Check unheated areas: basements, crawl spaces, garages, and exterior walls. The most likely frozen place is where your water line exits the ground to enter the home. Look for pipes that are very cold to the touch or…

City and Borough of Juneau (CBJ) Utility Billing is applying sales tax exemptions passed in the October 2025 municipal election to CBJ’s December 2025 utility billing period. Residential, non-commercial customers of CBJ water and wastewater will not be charged sales tax starting this December. Residential, non-commercial customers with a current senior sales tax exemption will also receive a 100% sales tax…

The City & Borough of Juneau Utilities Division identified a water main break in the area of Ridge Way and Blackerby Street above Twin Lakes. Water has been shut off to approximately 20 homes in the area. Crews are on site to conduct necessary repairs to the aged utility infrastructure and restore water service as quickly as possible. CBJ will…

Residents can expect a temporary water shut-off in the area along Glacier Highway between Craig Street and Hooter Lane on Thursday, October 9 starting at 10 a.m. and lasting for 30 – 60 minutes. The shut off will also impact the area including the Juneau Pioneer Home. The shut-off is necessary for the City & Borough of Juneau (CBJ) Utilities…

The City & Borough of Juneau Water Utility Division today began the annual process of flushing the water distribution system throughout the Mendenhall Valley, from Lemon Creek to the Auke Bay Roundabout. This routine work will occur between 8:00 AM and 4:30 PM, Monday through Friday, and will be tentatively completed by October 10. During this time customers may encounter…